The Empathy Factor: Your Competitive Advantage for Personal, Team, and Business Success
Type
Book
Authors
ISBN 10
1892005255
ISBN 13
9781892005250
Category
Unknown
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Publication Year
2011
Publisher
PuddleDancer Press, United States
Pages
256
Description
Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers. - from Amzon
Number of Copies
1
